Stop the Guesswork, Eliminate the Risk

End the chaos of External Resource Classification

Avoid the misuse of consultancies and expensive IR35 mistakes. SMART:Triage identifies the right channel, whether contractor, consultant, or temp, eliminating waste, risk, and overspend.

What Happens

Without SMART:Triage

Poor external resource decisions lead to costly mistakes, compliance risks, and project failures.

The result?

IR35 Risk Exposure

Without structured triage, misclassified contractors and false SOWs can trigger HMRC investigations, back taxes, and reputational damage.

Increased Cost & Hidden Tax Burdens

Wrong models drive up costs, from unnecessary tax on day rates to inflated consultancy fees for staff-like roles.

Delivery Failure & Strategic Misalignment

When the engagement model doesn’t match the work, delivery suffers. Outcomes are missed, responsibilities blur, and long-term workforce strategy breaks down.

Loss of Specialist Talent

Top contractors and consultancies walk away when engagement terms are rigid, non-compliant, or unclear. The best won’t risk a flawed setup.

EVERYONE FEELS

The Pain Of Misclassification

Whether you’re hiring, approving, contracting, or delivering; misclassified engagements create friction, risk, and rework. SMART:Triage solves this, empowering your team with the right resourcing decisions.

Turn classification confusion into confident decision-making.

SMART:Triage gives HR the clarity and control to reduce misclassification risk, while building awareness across the business.

Assess how work is really being delivered
Recommend the correct model: PAYE, Contractor, SOW, FTC
Educate hiring managers on compliant practices
Flag inconsistencies between contracts and the actual working setup

Procure the right model, not just the fastest approval.

SMART:Triage helps Procurement make sourcing decisions based on risk, suitability, and outcomes; not just speed or budget.

Identify mismatched scopes, suppliers, or models
Align commercial terms with delivery expectations
Reduce reliance on false SOWs and disguised employment
Bring structure to how non-perm spend is engaged

Support project success with the right engagement upfront.

SMART:Triage ensures delivery teams get the right resource, through the right model; improving performance and reducing firefighting.

Match the resource type to the actual work needed
Remove delays caused by unclear classification
Clarify roles, responsibilities, and delivery ownership
Prevent hidden compliance issues from derailing progress

Prove the model. Protect your margins. Deliver with confidence.

SMART:Triage gives HR the clarity and control to reduce misclassification risk, while building awareness across the business.

Validate when SOW or consultancy is the right fit
Avoid misclassification of deployed resources
Support clients with structured onboarding and triage
Improve commercial credibility with robust engagement setup

Our best-in-class product covers three core assets:

Fast to launch. Easy to adapt.

Whether you want to get started in minutes or tailor the experience around your teams, SMART:Triage gives you options. Choose an out-of-the-box setup, or customise every step to fit your unique risk, process, and people.

Pre-configured and ready to go.

Our standard setup offers everything you need to get started immediately. With built-in question flow, IR35-aligned logic, and three distinct modes (Test, Active, and Survey) you can launch SMART:Triage across your teams in minutes. It’s ideal for organisations looking to educate stakeholders, assess classification risk, or embed triage into onboarding without complexity.

Tuned to your business, teams, and workflows.

For businesses that want a more embedded experience, SMART:Triage can be aligned to your internal environment. From adding your branding and tone of voice to shaping the outputs based on your policies, we help you ensure it feels like part of your ecosystem. While the core logic remains consistent, you control how it’s rolled out, who sees what, and how teams interact with it, giving you clarity and confidence at every step.

*Flow of questions not configurable, our experts built this to give you the correct outcomes

THREE MODULES

That offer flexibility

Get access and use when you need them

Survey Mode

Audit what’s already in place. A structured survey that gathers real-world insights from hiring managers about how existing external workers are engaged, and highlights misalignment with the contracts already in place.

Are you ready to improve how you classify resources?

STEP 1

Purchase

Speak with our specialists
Execute subscription

STEP 3

Go-live

Distribute internally
Get compliant!

STEP 2

Set-up

Choose your approach
Get ready to launch

STEP 1

Purchase

Speak with our specialists
Execute subscription

STEP 2

Set-up

Choose your approach
Get ready to launch

STEP 3

Go-live

Distribute internally
Get compliant!

It's time to tackle resource risk

Explore how SMART:Triage works

Email: engage@onexrm.ai

And we will be in touch within 24 hours to discuss how you can reduce your risk and costs associated with engaging an external resource.